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VXI Global Solutions was founded in Los Angeles, California in 1998. It began operating as a provider of
outsourced customer contact services in the ethnic, in-language market segment. While VXI continues to
provide services to all ethnic markets, supporting over 20 languages, its support for the English language
dominates the company’s portfolio today.

VXI goes the extra mile for its clients, its unique customized approach to each client and each project exceeds
not only client expectations but all key performances metrics. The company has grown from 25 employees to
over 4,000 employees across all its global sites.
VXI has built and maintained an extensive business relationship with the world’s leading companies including
over 20 of the Fortune 1000.

VXI Global Solutions is known as a provider of the following services:

* Customer Interaction Centers (CIC)
* Customer Relationship Management (CRM)
* Customer Service
* Inbound Sales
* Outbound Telemarketing

VXI Global Solutions

VXI opened its first Philippine site in 2003. Located in Makati City, the site has a capacity of 1000 seats. Its first
outbound program went live in the same year and has grown to handle customer service, inbound sales,
outbound sales, and technical support (utilizing voice, email and char support) to US customers in financial
services, telecommunications, fashion, publishing and consumer technology, and other industries.

To support the Asia-Pacific customers of its client; VXI provides customer service support in Thai, Bahasa,
Vietnamese, Tamil, Japanese, and Korean languages.

VXI opened its second site in the Philippines in 2006 in order to accommodate the company’s growth. The site
is located in Quezon City and provides the company with additional 1000 seats.

Today VXI has a total of 8 global centers in the US, Philippines, China, Thailand and Taiwan, and employs over
4,000 people providing onshore and offshore services. Vision-X has won numerous industry awards including
2002 and 2003 MVP Quality Awards, and has consistently been included in the Top “50” call centers by
Customer Interaction Solutions magazines.