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Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients' customer care and transaction processing needs through 67,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific. The company's award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.
Date Posted:
May 13, 2011
Technical Support Agents for a Computer Hardware Apply Now!
Job Description:

  • Provide clear inbound communication through telephone technical support
  • Provide excellent customer service solutions to users pertaining to PC technical problems

  • At least 18 years old and above
  • Should be confident to communicate in English
  • Willing to work on shifting schedules and holidays
  • Customer service-oriented and highly technical
  • Must be familiar for with common technical terms and issues
  • Good in giving clear and concise instructions
  • College Degree/ Associate/ Vocational Certificate in a computer course is a plus but not required
  • Candidates should have attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program
  • Fresh graduates/Entry level applicants are encouraged to apply
  • With at least 3 months BPO experience 
  • Applicants should be Filipino citizens or hold relevant residence status
  • Knowledge in computer hardware and software troubleshooting skills is preferred but not required


 

Sitel Talent Acquisition and Resource Hub (STAR
Hub)
2nd Floor, Centerpoint Building
Julia Vargas Avenue cor. Garnet Road
Ortigas Center, Pasig City 1600
Tel.: (+632)860-1111
Fax: (+632)634-5414

S.T.A.R. Hub Schedule:
Mondays to Fridays
9:00 am to 6:00 pm
Walk-in applications are encouraged.

Got a Sitel Career Question? Ask OCA (Online Career
Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9:00 am-6:00pm
Mondays to Fridays

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