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Date Posted:
February 20, 2010
CUSTOMER SERVICE REPRESENTATIVES WITH MEDICAL BACKGROUND
Job Description:
  • Nursing Degree, Pharmacy or any Medical Background REQUIRED
  • Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
  • Ability to multi-task, good organizational and time management skills.
  • Any customer skill, quality or training certification is a plus
  • Ability to read, analyze, and interpret verbal and written instructions.
  • Ability to write business correspondence.
  • Ability to effectively present information and respond to questions from customers
  • Ability to speak effectively with individuals identified in Work Relationships.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
  • Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals.
  • Knowledge of email systems such as Microsoft Outlook sufficient to communicate with both internal and external contacts.
  • Knowledge of Word and/or Excel sufficient to enter data, copy or cut and paste data and print results as required.

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