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Date Posted:
February 22, 2010
BI-LINGUAL AGENTS (CANTONESE & ENGLISH)
Job Description:
  • Exceptional call handling skills
  • Fluent in Cantonese with excellent English Skills on both reading & speaking
  • Superior listening skills
  • Ability to deliver information at customer's knowledge level & style of communication in an understandable manner
  • Ability to apply a logical problem solving approach to resolving customer problems and inquiries
  • Flexible to changes and has sense of urgency
  • Can work under pressure, and can deliver set goals
  • Can work under pressure, and can deliver set goals

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